Event DescriptionIn our volatile economic environment, understanding credit quality and trends from an industry and peer perspective is critical to improving your decision-making and managing overall credit policy. It is equally important to compare the effectiveness of your collections department to your peers. This web seminar will provide the data critical to analyzing the credit quality of your portfolio. Additionally, the results of the Collections Effectiveness Survey will provide industry benchmarks and collections "best practices" to help you manage your collections department, and improve your overall performance in these challenging times.
Objectives:
- Understand the data available to analyze the credit quality of your organizations portfolio
- Compare your organization's collections effectiveness to the industry standard: by ticket size, equipment type, and type of organization
- Learn best practices from your peers on incorporating credit & collections statistics into your operations
Who Should Attend?
Senior vice presidents and vice presidents of credit and collections, credit and collection managers, credit analysts, collectors, documentation specialists, and service providers to the industry.
Presenters:
Bill Choi
Director, Information and Research Services
Equipment Leasing and Finance Association
Peg Maloney
SVP, Credit Operations
Key Equipment Finance
Tim Tripas
VP, Operations
Komatsu Financial
Tom Ware
SVP
PayNet
Additional Information:
This conference is a web seminar. There are no pre-requisites or advance preparation for this conference.
Field of Study: Credit & Collections
Recommended CPE Credit: 1.5
Program Level: Overview
Delivery Method: Group-Internet-Based
Cancellation Policy: You may cancel up to one hour before the commencement of the web seminar.
Records Retention: ELFA will keep all records of attendees and materials relating to this conference on file for five years. After five years, ELFA may decide to retain the records or abandon those records.
Complaint Resolution: You may contact Alexa Carnibella at acarnibella@elfaonline.org to resolve any complaints or disputes you may have about this web seminar or call her at (202) 238-3416.
For more information regarding administrative policies such as complaint and refund, please contact our offices at (202) 238-3400.
Equipment Leasing and Finance Association (ELFA) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Nashville, TN 37219-2417. Web site: www.nasba.org
For more details regarding your CPE credits please contact Janet Fianko at jfianko@elfaonline.org or you may call her at (202) 238-342
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